Giving customers a chance to complain can be a bad idea if customers believe they’re to blame for a product’s failure, a new study from the Sauder School of Business at UBC shows.
“It’s commonly assumed that giving customers a chance to voice grievances allows companies to maintain relationships,” says Marketing Professor Darren Dahl, ...
Date Posted: December 1, 2012
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Park Jung-in, an 11-year-old South Korean, sleeps with her Android smartphone instead of a teddy bear. When the screen beams with a morning alarm, she wakes up, picks up her glasses and scrolls through tens of unread messages from friends, shaking ...
Nov 30
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Interesting inforgraphics on Special Education for Children with disabilities.
Nov 30
Categories: Academic Issues, Autism spectrum disorders, Developmental Disorders ...
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The most common reasons given by elderly people for not getting to know those living close to them was that younger neighbours “always seem to be so busy” or that they did not wish to be a burden.
Overall about 3.5 million people over 65 get ...
Nov 30
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Cell phone and instant messaging addictions are driven by materialism and impulsiveness and can be compared to consumption pathologies like compulsive buying and credit card misuse, according to a Baylor University study in the Journal of Behavioral ...
Nov 29
Categories: Addictions
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“People don’t feel bad shooting someone a text to cancel, but no one would ever pick up the phone and say, ‘Let’s have dinner next week because I want to go to this party instead,’ ” said Danielle Snyder, 27, a founder of the jewelry ...
Nov 29
GOAll of the symptoms of sickness behavior are displayed not only by people who have an infection, but also by those who have been diagnosed with Major Depressive Disorder (MDD). Could sickness behavior and MDD be linked? What happens in the brain to ...
Nov 29
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Daydreaming really is the key to solving complex problems, a new study has found.
Some of the most important scientific breakthroughs ever made - by everyone from Einstein to Newton - came about as the geniuses behind them allowed their minds to ...
Nov 28
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"Negative sibling relationships are strongly linked to aggressive, anti-social and delinquent behaviors, including substance use," said Mark Feinberg, research professor in the Prevention Research Center for the Promotion of Human Development. "On ...
Nov 28
Categories: Adult psychological development, Child and/or Adolescent Issues
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MindUP is an evidence-based curriculum that fosters social and emotional awareness, enhances psychological wellbeing, and promotes academic success. Students are instructed in basic neuroscience, which demonstrates that the reflective part of their ...
Nov 28
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Under threat of violence, we have a natural instinct to stick together. Researchers say this basic urge explains their seemingly odd observation that feeling threatened, rather than making people bristle, can actually increase their agreeableness
Nov 27
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They say that the eyes are the windows to the soul. However, to get a real idea of what a person is up to, according to UC Santa Barbara researchers Miguel Eckstein and Matt Peterson, the best place to check is right below the eyes. Their findings ...
Nov 27
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Nearly one-third of people caring for terminally ill loved ones suffer from depression according to research from Yale University. About one in four family caregivers meet the clinical criteria of anxiety. And a recent study found that 41 percent of ...
Nov 27
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Dr Aric Sigman is warning that screens "may produce" an increased level of dopamine in children's brains.
He suggests this could lead to a dependency on screen media when they are older.
There are calls for more research to be carried out as ...
Nov 26
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While previous research has shown that people with ADHD are more likely to enter a life of crime, it has remained uncertain how ADHD medication affects this risk. After having studied over 25,000 individuals with ADHD from different registries over ...
Nov 26
Categories: Adult ADHD, Aggression & Violence
GOSome say it’s tough to break a habit—a behavior so ingrained in our mental infrastructure that it’s automatic. But new research says maybe it’s not so tough when you shine some light on an alternative. Turns out that a small part of the ...
Nov 26
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New evidence shows the calming power of reminiscing about happy times
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