University of South Australia clinical psychologist Susan Simpson says research has shown telemental health services can be just as effective as face-to-face treatment.
"Some clients actually indicate that they prefer video conferencing to face-to-face therapy, saying that it increases their level of comfort, they feel like they have their own space and have control," she said.
The researcher thinks more people will face up to their mental health issues and seek assistance if services are boosted and Medicare rebates are on offer to ease the financial burden.
She says there is a potential for the use of telemental health services to keep expanding across remote parts of Australia if some of the current problems are tackled.
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Source material from ABC News