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Tough Conversations

Date: 19 Mar 2016

Singapore

What's included:

• A full day of training (8.30am-3.30pm)in how to conduct difficult conversations using a script to achieve accountability

• A text book and manual

• Lunch and refreshments

• A terrific opportunity to spend time with other leadership teams

Expected learning outcomes:

• Improved knowledge of how to negotiate a solution to a problem using a scripted mediation process.

• Better understanding of how to remain less affected by someone becoming frustrated and how to manage their emotional distress.

• Key ideas to progress a conversation towards a pre-planned outcome.

• Practical demonstrations of principals managing difficult parent behaviour. What to do and what to say.

• Readings & literature for follow-up research.

• How to reduce stress in confronting encounters.

Venue: The Community Hall. Sunrise Gardens. 51 Sunrise Ave.

Website: Go to event website

Brochure: Download

Fees:
Per Person - USD 289
2 Person and send a 3rd person free - USD 579

Language: English

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*Psychology Matters Asia is not the organizer of the posted event. If you have any enquires, please direct them to the contact in the information.

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